Terms and Conditions

Terms of use

This website is operated by Les vêtements Forever Mlle Inc., the parent company of Forever Mlle. Through the site, the names "we", "us", and "our" refer to Forever Mlle and Forevermlle.com.

Forever Mlle makes the use of this site, including all information, tools and services, at your disposal, as a user, provided that you agree to all terms, conditions, policies and uses as mentioned here. If you access our boutique Forevermlle.com, you agree to comply with these terms. Please read the following conditions carefully.

When you use any service offered by Forevermlle.com, be it a present or future service, you will also be subject to the policies and conditions pertaining to each of these services.

Before making an order, if you have any questions about the conditions for the use of this website, please contact our customer service team by sending an email to: info@forevermlle.com.

By accessing the website Forevermlle.com and using their services, you acknowledge having read and understood these Terms of Use, and you agree to be bound by them. By visiting and using this site, you are deemed to have accepted each of these Terms of Use and all policies, conditions and related directives. If you do not agree with them, then you do not have permission to access this Web site.

 

Privacy policy

When you buy something from our shop, we collect the personal information you provide to us during the process of buying and selling, such as your name, address, email address and date of birth.

When browsing our store, we also automatically receive the IP address assigned to your computer in order to provide us with information about your browser and your operating, so that we can ensure our website interacts with your system in an optimized way.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent

If, after you gave your consent, you change your mind, you can withdraw your consent for us to contact you, or to collect, use or disclose your information at any time. To do so, simply drop us an email at info@forevermlle.com.

 

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Use.

 

Online Communication

When you access the site FOREVERMLLE.COM or when you email us, you communicate with us online. By doing so, you consent to receiving online communications from us. We may contact you by email or through updates on FOREVERMLLE.COM. You agree that all agreements, notices, disclosures and other communications that we create to reach you online, satisfy any legal requirement that communications must be written. 

 

Copyright

The full content of the site FOREVERMLLE.COM - including but not limited to the text, design, interactive quiz of shapes, graphics, photos, email addresses, videos, audio tapes, digital and downloadable content and the organization and presentation of this content (collectively called the "content" below) - is owned by FOREVERMLLE.COM or by our content suppliers, and is protected by Canadian and international copyright laws. All software used on the site FOREVERMLLE.COM is the property of FOREVERMLLE.COM, or of our software suppliers, and is protected by Canadian and international copyright laws. 

 

License and Site access

Forever Mlle grants you a limited license to access and use the site FOREVERMLLE.COM, but does not allow you to download (in addition to cache) or modify it, either in whole or in part, without written and express permission from Forever Mlle. This license does not allow the resale or commercial use of the FOREVERMLLE.COM website or its contents; any downloading or copying of account information for the benefit of another merchant; or the use of data mining, robots or similar data extraction tools.

 

Your personal account

If you access the site FOREVERMLLE.COM, you are responsible to ensure the confidentiality of your personal account and password to access it, as well as to restrict access to your computer, and you accept this responsibility agreement for all activities performed through your account or password.

If you are under 18, you may use the FOREVERMLLE.COM site only if you are accompanied by a parent or guardian, or if you have permission from one of them to do so. Forever Mlle reserves the right to refuse service or terminate activities carried out through any account; it can also remove or edit any content, or cancel orders at its discretion. 

Ecommerce platform

Payment: If you choose a direct payment gateway to complete your purchase, our e-commerce platform collects information from your credit card. This information is encrypted in compliance with the PCI Security Standards Council of the payment card industry (PCI-DSS). The information about your purchase transaction is stored only as long as necessary to complete your purchase transaction. After it is completed, your purchase transaction information is deleted.

All direct payment gateways adhere to standards established by the PCI-DSS as administered by the PCI Security Standards Council of the payment card industry, which is a joint effort of brands such as Visa, MasterCard and American Express. The requirements of PCI-DSS help ensure the secure handling of information related to credit cards through our shop and its service providers.

For a more complete overview, you might also read the Terms of Use and Privacy Policy of Shopify.

Third party services

Usually, third party suppliers that we use don't collect, use or disclose your information, except when necessary to enable them to perform the services they offer us. However, some providers of third party services, such as payment gateways and processors of other transactions and payments, have their own privacy policies with respect to the information that we are required to provide about your shopping transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers.

Specifically, remember that certain providers may be located in, or have facilities in, a jurisdiction other than yours or ours. If you agree to proceed with a transaction that involves the services of a third party provider, then your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then the personal information used to complete this transaction is subject to be disclosed under United States laws, including the USA PATRIOT Act. Once you leave our website or are redirected to a website or application of third parties, you are no longer governed by this Privacy Policy or by the Terms of our website.

Google Analytics: Our shop can use Google Analytics to help us learn who visits our site and which pages are viewed.

 

Security

To protect your personal information, we take reasonable precautions following the best industry practices to make sure it is not lost, misused, disclosed, altered, destroyed, or inappropriately accessed.

If you provide your credit card information, that information is encrypted following the use of Secure Sockets Layer (SSL) encryption and stored with AES-256 encryption standards. Despite no method of transmission over the Internet or electronic storage being 100% secure, we follow all the PCI-DSS standards and follow all additional standards generally accepted by the industry.

   

Using Credits as a Payment Method

Forever Mlle's customers can accumulate credits towards future purchases on FOREVERMLLE.COM in various ways, including by referring their friends, by sharing on social media, and by making purchases. We are creating new ways to earn credits, and we continuously seek to promote the participation of our customers. Credits can be used for a period of twelve months from the date of issue. When you make purchases on the site FOREVERMLLE.COM, your available credit balance will be displayed, and you will have the opportunity to use it as a method of payment. If you do not use all of your credits, those remaining will be kept in your account. If you do not use all of your credits in a single transaction, the remaining credits will be considered expired.

 

Details and Information Imported through Sharing

Any information of contacts imported or shared with a third party can be saved privately by Forever Mlle, as the personal information of any recipient. We can also use the contact information for this recipient in order to allow that person to view and accept your gift or allow that person to access the information you have asked to be sent.

 

Returns and exchanges

When you return a purchase, you must include all parts (if applicable). Return of regularly priced items will result in a refund.

Returns are accepted within 15 days from the date of receipt of the order (according to the tracking number). The goods must be in their original state: un-washed, without spots or tears, with tags attached, and must include all parts (if applicable). Sale merchandise is not eligible for refund, but may be exchanged for credit on the site.

No returns will be accepted without an authorization number. Shipments without an authorization number will be automatically returned at your expense.

To obtain an authorization number, please contact our customer service.

For returns, we do not assume the shipping cost.

If an item is defective, please take a picture of it showing the defect and contact our customer service.

Jewelry is considered a final sale, and is not eligible for refund or exchange, as are any new items that have the labels removed.

Notes: The original shipping and handling are not reimbursed. Reimbursement will be made by the same payment method of your order, and you will receive confirmation of the refund by email.

 

International Access to the Site

FOREVERMLLE.COM's website is accessible outside of Canada. Forever Mlle can offer products or may refer to products that are not available outside of Canada. Any product or reference to a product does not imply that the said product will eventually be available outside of Canada. If you access and use FOREVERMLLE.COM outside of Canada, you are responsible for compliance with the laws and regulations relevant to your location.

 

Reviews, Feedback, Comments, Messages and Other Content.

Visitors can post their reviews, comments and other content; or submit suggestions, ideas, comments, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive, infringing vis-à-vis intellectual property or any other way offensive or objectionable with regard to a third party and is not (or does not contain) a computer virus, political campaign, commercial solicitation, chain letter, mass email, or any kind of spam. You will not use a false email address, you will not impersonate another person and you will not provide illicit means of payment, including, but not limited to, someone else’s credit card. Forever Mlle reserves the right (not the obligation) to remove or edit such content, but does not regularly review posted content.

If you post or submit content, unless otherwise specified by us, you grant Forever Mlle a nonexclusive, royalty-free and perpetual right, to use irrevocably, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the content through any means available worldwide. You grant Forever Mlle the right to associate the name you submitted when you sign in in relation to the content, if we want to. You represent and mandate that you own or control the rights to the content that you submit, that the content is accurate, that the use of the content you supply does not violate this policy and will not cause injury to anyone, and that you will indemnify Forever Mlle to all other claims resulting from the content you supply. Forever Mlle reserves the right, not the obligation, to record and edit or delete any activities or content. Forever Mlle is not responsible for, and assumes no responsibility for, the content submitted by you or any third party

 

Risk of loss

All items purchased on the site Forever Mlle are delivered under a delivery contract. This means that the risk of loss and damage of items becomes your responsibility at the time we deliver the parcel to the carrier.

 

Product Descriptions

Forever Mlle is careful to display, in the most accurate way possible, the colors of our products that appear on our website. However, as the actual colors you see depend on your monitor, we cannot guarantee that the items you receive will have the colors displayed by your monitor.

All sizes are approximate, but we do our best to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time that the information is entered into the system. We reserve the right to refuse orders when the information was incorrectly published, including errors in prices or promotions.

Forever Mlle is careful to be as specific as possible. However, Forever Mlle does not warrant that the product descriptions or other content appearing on FOREVERMLLE.COM are accurate, complete, reliable or without error.

If a product offered by FOREVERMLLE.COM is not as described, please notify our customer service at info@forevermlle.com

 

Illegal Use

It is forbidden to use the Forever Mlle website or its contents to display, transmit, upload, distribute or publish content that is libelous, hateful, obscene, discriminatory, offensive, pornographic, unlawfully threatening or harassing to any individual, company or any legal person, or who otherwise contravenes a law, ordinance or regulation, as determined by Forever Mlle in its sole discretion.

When using this website you agree to comply with any law, ordinance and regulation, whether local, provincial, federal or international. In addition, by using this site, you agree to do so under these conditions for the use of this site, as will be amended from time to time, and you agree to approve these general rules for Internet Use and that you will not be using this website improperly or unlawfully.

 

Links to Other Sites

This site may contain links to other sites. These exist independently from this site and from Forever Mlle. Forever Mlle has no control over the content of these websites and disclaims any liability in this regard. Providing a link to such sites does not constitute an endorsement of these sites by Forever Mlle. Forever Mlle is not responsible for the continuous web content or any other form of transmission received from a third party website, nor the fact that a third party website does not work properly. Any transaction between you and a third party is concluded directly with the third party, and Forever Mlle cannot be held responsible for loss or damage as a result of this transaction. If you choose to click on a link to the website of a third party, you do so entirely at your own risk.

Termination

You acknowledge and agree that Forever Mlle, may, in its sole and absolute discretion, and without notice, suspend or terminate your use or access of its website for all services; it may remove and discard any associated equipment for any reason, including if Forever Mlle has reason to believe that you have breached any of the Terms of Use of this website. You understand and agree that Forever Mlle assumes no liability of any kind to you or any other person as a result of such suspension or termination. If you disagree or are not satisfied with any of the clauses of these terms of use of our website, please stop using this website.

Disclaimer

You understand that you use the site and its material at your own risk. Forever Mlle and its partners, affiliates and suppliers do not warrant that this site is error-free and that there will be no interruption of service. Products, services and information provided on this website are provided "as is", without warranty, including warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property of third parties. Forever Mlle and its suppliers do not guarantee the accuracy or completeness of the material available on or with respect to its site. The content may be outdated and Forever Mlle does not undertake to update it. The information published on the site may refer to products, programs or services that are not available in your jurisdiction. The applicable law may not allow such limitations or exclusions of liability, so the limitation or exemption described above may not apply to you.

Compensation

You agree to defend, indemnify and hold harmless, to the fullest extent permitted by law, Forever Mlle, its partners, affiliates, related company and its suppliers and each of its officers, directors, employees, consultants, agents, representatives and suppliers and their respective successors and assigns for any claims, liabilities, demands, actions, suits, losses, costs, expenses, damages (including legal fees) arising from your use of this site or the violation.

Applicable Law

By visiting FOREVERMLLE.COM, you agree that these Terms of Use are governed by the laws of the Province of Quebec and the laws of Canada applicable therein, and shall be construed in accordance with these laws; moreover, any dispute shall be submitted to a competent court of the judicial district of Drummondville, Quebec province. If any provision of these Terms of Use is unlawful, void or for any reason unenforceable, then that provision will be severed from the rest of these terms of use and will not affect the validity and enforceability of other stipulations. These Terms of Use and other legal notices or any other statement posted on the Website constitute the entire agreement between you and Forever Mlle in regard to the use of the website, including its contents.

Revisions to the Terms

Forever Mlle may at any time revise these Terms and Conditions and update what is included there. It is your responsibility to visit this page regularly to review these updated terms. Regular use of the website after these changes means that you agree to be bound by them, and continued access to the website is the consideration of Forever Mlle to you. These terms may also be updated by posting a notice or by creating links to notices on the website itself.

Entire Agreement

These terms and conditions, together with policies on privacy of Forever Mlle, constitute the entire agreement between you and Forever Mlle concerning the use of this site and update the agreement initially concluded by writing or orally.

Waiver

Any waiver by Forever Mlle as to its rights or remedies described in these Terms will be valid only if the termination is expressly in writing and signed by an authorized representative of Forever Mlle. No delay or omission on the part of Forever Mlle in pursuit of its rights and remedies will limit in any way any right or remedy or be a waiver thereof.

Site Policies, Modification and Severability

Please review our other policies, including the policy on the protection of privacy, which are posted on the site FOREVERMLLE.COM. These policies also govern your use of the site FOREVERMLLE.COM. We reserve the right to modify at any time our site, our policies and these terms. Any change or revision will immediately be enforceable at the time of publication on the website of FOREVERMLLE.COM. Your use of the site FOREVERMLLE.COM will be subject to the version of these conditions on this site at the time of such use. Therefore, we advise you to read the conditions for the use of this site before using the site FOREVERMLLE.COM.

ANY USE OF THIS WEBSITE AFTER THE PUBLICATION OF ANY CHANGES OR REVISIONS MEANS THAT YOU AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE OR ARE UNSATISFIED BY ANY CHANGES OR REVISIONS TO TERMS OF USE OF OUR WEBSITE, YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE AND SHOULD IMMEDIATELY STOP USING IT.

If any provision of these Terms of Use is unlawful, void or for any reason unenforceable, then that provision will be severed from the rest of these terms of use and will not affect the validity and enforceability of other stipulations.

Promotional Offers

Promotional offers of Forever Mlle may be subject to specific guidelines and restrictions. In addition to these specific promotional terms, the regular terms and conditions of Forever Mlle still apply under the discretion of the Forever Mlle management team. The placed controls that go against these guidelines may, or will be canceled, as appropriate, and will be considered fraud.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so be sure to read it frequently. Changes and clarifications will be effective upon publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware what information we collect, how we use it, and under what circumstances, if necessary, we use and / or disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so we can continue to sell our products.

Questions and Contact Information

If you want to access, edit, amend or delete any of your personal information that we have, simply register a complaint, or request more information, please contact us at  info@forevermlle.com.

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